Do I need to enroll in a Direct Primary Care or Concierge Medicine membership plan to be seen as a primary care patient in the clinic?

YES. All patients who want Dr. Ramos as their primary care doctor are required to enrollment in one of our membership plans. *Please note, the weight management/loss program, sports performance testing and/or body composition analysis are independent programs that DO NOT require patients/clients to belong to our membership-based direct primary care or concierge medicine model.

NO. DPC is NOT insurance or a replacement for insurance. We strongly recommend all our patients maintain insurance in some form, either a traditional plan or a high deductible plan paired with a health savings account (HSA). We see DPC as a way to limit your healthcare expenses by reserving your insurance for more expensive healthcare needs, like surgery, prolonged hospitalizations, rehabilitation and expensive medications.

NO. DPC is NOT insurance or a replacement for insurance. We strongly recommend all our patients maintain insurance in some form, either a traditional plan or a high deductible plan paired with a health savings account (HSA). We see DPC as a way to limit your healthcare expenses by reserving your insurance for more expensive healthcare needs, like surgery, prolonged hospitalizations, rehabilitation and expensive medications.

What is the difference between Direct Primary Care and Concierge Care/Concierge Medicine?

Both provide a personalized approach and better access to your doctor. Both emphasize the primacy of the “doctor-patient relationship” in medicine and not the interests of insurance companies or 3rd parties. The main difference is in how you pay. In the concierge model, we will bill your insurance. This is available for those with Medicare and private insurance in which our doctors are “in network.” However, you will still be responsible for your co-pay, co-insurance and deductibles. Medicare and private insurers with whom we are contracted/in-network restrict their subscribers from enrolling in a membership model like DPC. However, their members are allowed to be part of a concierge care plan. The concierge membership fee is not re-imbursible by Medicare or your insurance. It is specifically used to cover services that are not paid for by Medicare or Insurance, also known as non covered services.

Does Concierge Care provide services that are not covered by Medicare or private insurance?

The short answer is yes. Your concierge membership fees are used exclusively for non-covered services such as direct enhanced access, same day or next-day appointments, tele-medicine or virtual communication not restricted by the originating location of evaluation. In addition; certain imaging, diagnostic tests, labs, counseling and evaluations especially those that may be integrative, complimentary, alternative or functional medicine in nature are not covered by Medicare and most insurances. Certain screening test are restricted by medicare to specific time intervals and not covered at all if they occur more frequently. Some examples include bone density measurements, or screening EKGs.

If I need hospitalization will I be followed by my doctor in the hospital?

Yes. At Austin Medical Partners we are unique as the only DPC and Concierge Practice in Austin that will admit or follow you during hospitalizations at Seton Medical Center Austin. If you are hospitalized at a non-covered facility*, we will provide personalized care coordination with the ER, Hospitalist and Specialist, leveraging our decades long expertise in Hospital Medicine. *additional hopsitals may be added in the future

Yes. At Austin Medical Partners we are unique as the only DPC and Concierge Practice in Austin that will admit or follow you during hospitalizations at Seton Medical Center Austin. If you are hospitalized at a non-covered facility*, we will provide personalized care coordination with the ER, Hospitalist and Specialist, leveraging our decades long expertise in Hospital Medicine. *additional hospitals may be added in the future

Will DPC or Concierge Medicine save me money?

Each patient’s circumstance is unique and DPC or Concierge Medicine may help save you money. Here are a few scenarios where this is the case; a) Decreased monthly healthcare cost. When paired with a low premium, high deductible insurance plan, the money you save on the premium may be much less than the cost of the DPC or CC membership. b) Access to major discounts on common lab tests and medications. c) Utilization of generic medications when efficacy is equivalent to brand-name medications. d) Access to discounted imaging tests. e) Enhanced availability with simple and direct access to primary care, ultimately avoiding costly trips to the ER or Urgent Care, and possibly the need for hospitalizations. f) Less time away from work with appointments that start on time and phone or virtual appointments (when safe and appropriate). g) During hospitalizations, enhanced care coordination to minimize your days in the hospital and ultimately the total cost of your care and your expenses. h) No surprise bills.

Will Medicare or private insurance cover my concierge medicine membership fee?

No, Medicare and private insurance do not cover concierge membership fees. Your membership fee goes toward services that are consider non-covered services. Some example of non-covered services include personal training, certain complimentary or alternative medcine evaluations or non-covered imaging or services such as body composition scanning, or sport performance testing such as VO2 Max testing.

Why is the DPC payment model not available to Medicare patients or patients who want to use their insurance?

Medicare regulation requires a claim or bill to be submitted for each specific visit and specifies a specific fee for each service rendered. The DPC payment model is different in that each visit is not dependent on satisfying this regulatory requirement. Medicare only allows patients to participate in a membership-based practice through a Concierge Care payment model in our practice as we are not opted out-of-medicare. This also applies to patients with private insurance with whom we are in-network. Our Concierge Care model does allow access to additional services beyond what Medicare or insurers allow in a traditional fee-for-service model.

Can I participate in the clinic’s weight management or Fitness & Sport Performance programs if I am not an enrolled as a member of the DPC or Concierge program?

Yes. These are separate comprehensive programs that evaluate your nutrition, sport performance and cardiovascular fitness. We can make recommendations for your PCP to follow if they are interested. We can follow and track your fitness and it's improvement over time and the implications for your health. These evaluations are more focused when not paired with DPC or Concierge Medicine Programs. Enrollment in our DPC and Concierge Care programs allows for the most integrated approach to manage your weight, nutrition, fitness and sports performance in the context of your personal medical history and your overall health and wellness. We are the only practice in Austin providing this service.

Can I use my insurance to pay for labs, imaging and medications?

Yes, we actually recommend this. We, however, are not responsible for costs not covered by your insurance plan. Austin Medical Partners has negotiated and access to cash-pay prices with local labs and imaging facilities. In addition, we have access to discounted medications that are a fraction of what these same providers will charge your insurance plan. Many times it costs less for you to pay the cash price, using your HSA or FSA debit card, than the co-pay for you insurance. This is particularly true for medications.

Can I submit my DPC office bills that aren’t covered by my DPC membership fee for re-imbursement to my insurance company?

Yes. We will give you a document with all the appropriate codes so you can file this with your insurance company. Outside of providing appropriate documentation codes we do not assist otherwise in the insurance billing process.

+ What if I’m still unsure if membership medicine is right for me?

Call us for a free 10-20 minute informational phone meeting to answer your questions. And if you still have questions, we’ll schedule a time for you to visit the clinic in person to see if it’s right for you.

PERSONALIZED MEDICINE to Achieve Optimal health and wellness in Austin, TX

A new medical paradigm…independent, integrated, holistic and personalized medicine…built on a foundation of time with your doctor and medical partner.

At Austin Medical Partners in Austin, TX, our independence clarifies our vision and our approach to your healthcare, allowing for transparency and freedom from the influences and motivations of larger institutions or third parties. Though we’re independent, we also have relationships with some of the best physician specialists in Austin. Should the need arise for specialty care referral, rest assured your best interest will be our priority.

Direct Primary Care Physician Austin Medical Partners in Austin, TX

Time with your Doctor

In an era of overbooked doctor’s offices, rushed visits and fragmented care, seeing “your doctor” is difficult, if not impossible, but not with Austin Medical Partners, in Austin, TX. Common in our current healthcare delivery system, a large multi-layered medical practice structure makes this more challenging. Mandates from insurers, government regulators, and administrators take precious time and focus away from YOUR office visits.

At Austin Medical partners we see two patients per hour compared with four patients in a traditional fee-for-service model. You’ll see YOUR doctor, who will partner with you to achieve your optimal health and wellness.

Doctor in Austin, TX Austin Medical Partners

Partners in Your Health and Wellness

Medical care is a partnership. Similar to choosing a partner in business or life, “fit matters.” Building a good partnership takes time and commitment and is based on mutual trust and respect.

We believe in a partnership between a doctor and patient. Austin Medical Partners is a Doctor and Patient Centered practice founded on this premise. We are committed to creating the time and space to achieve your optimal health and wellness.

Personalized and Holistic Medicine

While we are up-to-date on the latest medical advancements, we also recognize that we are not simply treating symptoms or illness in isolation. We are treating individuals with their own unique stories and nuances. We are committed to utilizing the full complement of treatment modalities in your care.